Nationwide Boiler wants to ensure that you have the answers to all of your boiler-related questions. If you don't see your question(s) listed below be sure to Ask Boiler Bill.

Who provides insurance?
As with any equipment used by an industry, government or institutional customer, insurance for the boiler system is the responsibility of the user. Generally, the user's boiler insurance policy and general liability insurance will cover the risk automatically.

Who pays the freight for the boiler?
Freight charges are the responsibility of user. Nationwide Boiler will make all shipping arrangements. These charges include shipping from the storage facility to the job site and return.

What about loading and unloading charges, if any?
As is the case with shipping, the user is responsible for loading and unloading charges both at the storage facility and the user's facility. The user usually makes arrangements at his facility and Nationwide Boiler makes loading/unloading arrangements and invoices the user for those at the storage facility.

Who provides the oil pump?
Nationwide Boiler provides the oil pump and automatic equipment (on boilers under 40,000 lb/hr) as an integral part of the boiler. If #6 fuel oil is to be used, an oil heater may be required and it will be the responsibility of the user.

What about oil tanks?
If the user does not have adequate fuel storage facilities, the fuel oil supplier will usually provide one, frequently at no charge. This tank can be located on the ground adjacent to the boiler.

Who supplies the gas regulator?
Providing a regulated gas supply at the pressure and volume appropriate for the boiler being used is the responsibility of the user.

Who provides the fan?
On boilers up to 75,000 lb/hr, the fan is an integral part of the boiler. On larger boilers, Nationwide Boiler will provide the fan. However, on these larger units, a separate foundation is required to support the fan.

Who provides the stack?
Nationwide Boiler provides a stub stack. This is usually sufficient providing ample building clearance exists.

Who provides the hookup?
Plant personnel or a local boiler shop does connection and disconnection. This is the user's responsibility.

Who provides start-up service?
Nationwide Boiler provides start-up services. Charges for these services are included as a part of the Nationwide Boiler cost proposal.

What about fuel and electric power?
Operating expenses, including all consumables, are the responsibility of the user. This is no different than if the user was operating its own boiler.

Who is responsible for the water treatment?
In most cases, the water treatment process employed by the user will be suitable for the temporary boiler. As with all boilers, proper water treatment is critical to maintaining the boiler's proper operation. Should scale develop during the time when the user is operating the boiler, costs for descaling will be charged to the user.

How should a rental boiler be operated?
Operation of Nationwide Boiler's automatic boilers requires little attention. Responsible, certified boiler operators who follow the operation manual provided by Nationwide Boiler should have no problems. Damages - other than normal wear and tear - that result from improper operation are the responsibility of the user.

How should the boiler be prepared for shipment after it is no longer needed by the user?
The boiler should be opened, washed out/drained completely, and inspected by the boiler inspector. An inspection report (found in the boiler's instruction book) should be completed and forwarded to Nationwide Boiler.